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Shipping & Return

All orders from bestchristianlouboutinsale.co.uk are delivered FREE of charge.
When your order is delivered, a notification will be sent to the email address you provided. You can find a tracking number in the Email and you can track the state of order online.
Most orders for in-stock items begin the order process as soon as your online purchase is completed. The in-stock item will be shipped in 2 working days. Please allow 7-9 days for delivery. If the item you order is out of stock, we will notify you ASAP, and you can choose other items or wait for handling it.
Please be advised NO next day delivery has been provided for now. And there is no alternative shipping method can been chosen from. We use EMS as our shipping service and we ensure a secure and fast delivery.
We will always try to deliver your order as fast as possible, or on a specific date if required. However, please be aware that this is never guaranteed and we cannot be held responsible if an order does not arrive on time. If you are not generally at home during the day please consider having your order sent to an alternative address such as a neighbor��s, or your place of work.
In the event of an item being returned to us as the result of the carrier being unable to deliver we will contact you to arrange a re-delivery. You will be liable for any re-delivery costs due, if the mistake was caused by the wrong shipping address you filled in your order. If you decide to cancel your order, the original delivery charge will be deducted from the refund even if the item(s) qualified for free delivery.
If you have any problems, please feel easy to contact us.
Return
We are committed to your complete satisfaction. You may return your shoes within fourteen days from the date merchandise were received. You must contact us with your order number and your reason for the return authorization before sending the items back and we require some details about items you want it return. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached.
Return delivery cost should be arranged by you.
We will refund your payment after the returned item is received. Please attention that the original shipping and handling fee will be deducted from the refund.
Exchanges
Exchanges are only allowed when merchandise is defective or damaged upon receipt and we will accept exchanges within 14 days of the original order dispatch date. Email us with your order number first to get a return authorization and return address from us or your return will not be accepted. All items can only be exchanged for replacement at the equal price.
1. A Return Address must be obtained from customer service to receive a refund. Order number must be written on the outside of the packaging. If order number is not visible or provided, package may get lost or returned back to you
2. On the packing slip, circle the item(s) being returned. Please indicate reason for return.
3. Pack merchandise securely. If you do not have the original packing slip, please include the following information with your return: bill-to name, address and phone number; ship-to name, address and phone number; order number; reason for return.
4. For your protection, we suggest all returns be sent back to us through a traceable postal service. We will not be responsible for loss or damage of return shipments.
5. Please be noted customer is responsible for shipping charges of the whole exchange process.
Order Cancellation
Cancellation of an order should be made before the order has been dispatched. We process all orders as quickly as possible, so we are not always able to cancel an order after it is placed. Cancellation requests after the dispatching of the order will be treated in accordance with our return policy.